The parasitic draw may have been a concern if the unit was left parked for long periods as the genny usually will not charge the chassis battery. Television. ******* also says we would NOT be reimbursed for any travel expenses. Would be a great hunting rig! Meet the redesigned A.C.E. Thor Motor Coach Vegas 24.1 - Fixya ************************* was working with us right up until he moved to a new position in March of 2022. 2022 Thor Motor Coach Freedom Elite - RVs & Campers - Facebook 2023 Manuals 2023 Owners Manual - Class A & C: English 2023 Owners Manual - Class A & C: French 2023 Owners Manual - Class B: English 2023 Owners Manual - Class B: French It is our understanding that ********************************* has been in communication and has notified you we stand behind our previous offer, see below. Complete this form and we'll contact you with our wholesale price. We are sorry to hear of your concerns with your 2019 *******. Thor Motor Coach - drivers (chassis) radio on house batteries 40,000 miles. RV Generator Won't Start? Causes & Troubleshooting Tips To Try When searching for a service center make sure to use the filter option. There is an additional five amp inline fuse in the radio's hookup circuitry near the radio itself. Multimedia Dash Radio with Bluetooth, Navigation and SiriusXM . THOR #2187. Thor Motor Coach Outlaw Class A gas motorhome toy hauler 38MB highlights: Dream Dinette; Residential Refrigerator; 10.1" Touchscreen Dash Radio; Drop-Down Overhead Bunk; 39" Garage TV; Patio Deck Load up the side-by-side and invite your friends along for the trip in this spacious toy hauler coach. We pay our bill every month We were told to take to ********* ** or *********. From the time we purchased the coach we have only driven a total of ***** miles. After changing the engine battery the radio and backup camera will not Brand: Thor Motor Coach. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. Anyone know exactly where the fuse may . We have a leak in the back window of 2018 Thor Axis 24.1. They found mold under the floor covering. New 2023 Thor Motor Coach Four Winds 31WV Motor Home Class C Need advise, had a shop replace house battery and repair inverter. Surround Sound. Thor Motor Coach Geneva Class C gas motorhome 25VA highlights: Murphy Bed. We were told at the time of the purchase that the dealer noticed items that had to be covered underneath the warranty that required replacement. One previous owner purchased it new.We have had multiple issues with the coach. It was more than we were planning, We were looking into a travel trailer (RV) that is and Christopher was wonderful, He took us around and show us some of the most beautiful RVs Ive ever seen. The RV is a Thor ******* **** 2019 and the vin#*****************. It has generator in it but does not work. Used 2022 Thor Motor Coach Delano Sprinter 24TT Motor Home Class C Mechanic's Assistant: What year is your Chassis? Step inside and find a 68" jackknife sofa to the right of the entry door. Apologized for the frustrating direction advised from Thor Motor Coach, was informed the coach is currently at *************************. They said they would me someone to service the vehicle. We need this rv fixed asap. Exterior 32" TV. What have you tried so far? The swivel captain's seats can become a part of the living area once you're parked, and your guests can sit at the 76" Dream Dinette with footrests. After ******* ***** had our coach for almost a year. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL Select the desired vehicle below to view all the recalls for that particular make & model. **'s labor charges of $7,500. Then I tried the GFI in my 29m bathroom. Not just one but every single seat in the coach. Immediately I had power to my Axxera. I have hundreds of emails relating to our continued attempts to get these issues resolved. As an industry leader in innovative design, Thor Motor Coach builds a variety of unique styles, sizes and floor plans that feel custom-made at a competitive price. If you are still unsure on how to properly operate any appliance or feature addressed by the video recording or documentation, please consult with your local selling dealership or contact Thor Motor Coach, Inc. directly.All content on this webpage is published by Thor Motor Coach, Inc., including but not limited to, all text, documents, photographs, graphics, audio and video is copyrighted by Thor Motor Coach, Inc. All Rights Reserved. The customer service ************ spoke ith customer service reps who have no customer service at all. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more! Explore Thor Motor Coach Products and Motorhome Brands Thor MoTor CoaCh LIMITED WarraNTY 4 Thor MoTor CoaCh LIMITED WarraNTY WhaT ThE PErIoD oF CoVEraGE IS: This Limited Warranty provided by Thor Motor Coach Inc. ("Warrantor") covers those components, assemblies and systems of your new motor home not excluded under the section "What is Not Covered", when sold by an authorized dealer. If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. Advertised monthly payment is based on 20% cash down, plus tax, title, registration and fees, at 7.99% APR for 96 months on finance amounts under $10K, at 7.99% APR for 144 months on finance amounts from $10K to $25K, at 7.99% APR for 180 months on finance amounts from $25K to $50K, and at 7.99% APR for 240 months on amounts over $50K. Add distilled water only. Save your favorite RVs as you browse. Posts: 2,166 THOR #11781. Business Profile Thor Motor Coach Camper Manufacturer Contact Information PO Box 1486 Elkhart, IN 46515-9552 Visit Website (877) 855-2867 Customer Complaints 68 complaints closed in last 3 years. ****************** is acquiring unnecessary cost from the time being spent on this issue, moving a vehicle from one location to another and now the possibility of having to take it to another **** dealer to do what should have been done day one!Is this the type of service and respect as a customer that ****************** can expect every time in the futurehe has to place a telephone call to Thor on questions or warranty issues on a very high price product that ****************** made the decision to purchase from Thor through ******* *****? **** had no issues resolving many of the other problems with our coach. When we were stucked they informed us to go to ******* we were stuck in ga we where live, I am rejecting this response because:saturday called **** rv. With so many unique models priced to fit anyone's budget, you are sure to find the motorhome that's made to fit your family. Thor Motor Coach - YouTube We had the privilege to work with Joe A. the Internet Manager. Paint. I have that same issue, Use button was pushed, but no house power, so no radio or camera power. After countless emails and calls to *********************, we never heard from him again. {priceLabel}: Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********. We have done everything in our power to find someone to do the work, only for **** to refuse to pay labor charges. stands for - Class A, Class C Evolution. Residential Refrigerator w/Ice Maker (31W), Large, Double Bowl Stainless Steel Sink (N/A 22E), 3-Burner Gas Cooktop with Oven (STD 28Z, 29G, 31E, 31L & 31W), Convection Microwave Oven (N/A 31E, 31L & 31W), Denver Mattress Queen Size Bed with Bedspread and Pillow Shams, Shower with Retractable Door (23U, 24F, 26B, 28Z, 29G & 30D), Cab-Over Entertainment Center with 40 LED TV, Blu-Ray Player & Sound Bar IPO STD Living Area TV (31E, 31L & 31W), 32 LED TV in Bedroom (OPT 22B, 24F, 26B, 28Z, 29G & 30D / STD 31E, 31L & 31W), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (30D), Storage Area with Shelf IPO Exterior Kitchen (29G), Battery Tray that Holds Up to Four (4) Batteries (31E, 31L & 31W), Rapid Camp Wireless Control System (31E, 31L & 31W), 15,000 BTU Roof Front Air Conditioner IPO 13,000 BTU Standard Air Conditioner, Holding Tanks with Heat Pads (STD 28Z, 29G, 31E, 31L & 31W), Solid Surface Kitchen Countertops & Sink Covers, Enclosed Sewer Area for Sewer Tank Valves. He considered this an open case. Fort Wayne, Indiana, United States. $5,000. We'll make sure we are working closely with the shop to get necessary parts and approvals/direction to address the fuel line concern. We have only Put 2400 miles on since we bought it. UPDATE FROM ORIGINAL COMPLAINT SUBMITTED TO BBB: Effective on Friday, November 4th, all incoming phone calls to Thor were automaticallybeing routed to **** based on my telephone number caller ID. In addition, **** and ****** refused to allow me to speak to someone with higher authority or a supervisor. New to RVing? Largest Family-Owned RV Dealer In The Nation. THOR AXXERA RADIO.not working??? The roof is made to expand and contract with the elements.If there are pictures showing a concern, we would be more than welcome to review those pictures. Purchased a New Thor Motorhome ( ******* Branded 23CM) in July of 21' (2022 model year), a month after purchase noticed a larger then normal bubble in the roof coming off a roof vent, reported to selling dealer and repair was declined by ****. 2003 Jazz Toy hauler 5k obo Needs work. They found lifetime clients and we will never hesitate to recommend them to anyone in Quebec looking, Like most: Thanks for all your help. Thor Motor Coach, Inc. reserves the right to make changes, substitutions and improvements to its motorhomes without prior notification. Our {brand} prices are so low, {mfg} won't allow us to display our Buy Now Price without you requesting it. New 2023 Thor Motor Coach Geneva 25VA Motor Home Class C 2022 Thor Freedom Elite 24HE. I WILL BE SENDING MULTIPLE EMAILS TO ********************************* WITH ATTACHMENTS CONFIRMING EVERYTHING THAT WE HAVE DONE ON OUR PAR AND OUR CONTINUED EFFORTS ACTING IN GOOD FAITH. Please note - there could be multiple recalls for a specific model RV. After getting back both radios not working. **** identified that this was necessary with my continued harassingtelephone contacts being made to their office. Front radio not working. We have spent countless dollars and hours as well as travel time in dealing with this. : Stock Number {stockNumber} {priceLabel} {msrp}{salePriceLabel} {saleprice}, 1300 E. Santo Antonio Drive Colton, CA 92324, Sales (909) 413-6689Service (909) 413-6690, Sales (562) 474-6829Service (562) 455-4114, Sales (909) 413-6696Service (909) 413-6697, Sales (951) 386-0319Service (951) 386-0364. is not responsible for any misprints, typos, or errors found in our website pages. Save. Mine was easy.after I had checked all fuses, fuse blocks, use/store switch..you name it. 2016 Freedom Elite 28H with a Axxera radio. *All RV prices exclude tax, title, registration and fees, including documentary service fees. good-will offer. WE are the ones who have been working these past three years, going to great expense and traveling countless miles going from dealership to dealership trying to find someone, anyone to help us. 2022 Thor Hurricane 35M. Even has King Size bed and two, My father and I purchased a class c motorhome from giant RV and it was the most easiest process ever. JavaScript is disabled. Apparently, they couldn't come to an agreement with ****. Login to the Owner's Resource Portal to view manuals for older model years. We want **** to act in good faith and resolve these longstanding issues. **** has not acted in good faith, as the documentation will show. Rates and amount financed are determined by credit history. We are tired and have had enough. We have been done everything we can to get our flooring and heating breech issues resolved with our coach. Thor is saying to just patch it. This allows the radio to run with the ignition key off. We are currently waiting on pictures and an estimate from the service center to determine how to proceed. Subscribe for the latest news on our motorhomes, the RV lifestyle and more. There authorized service center is telling me not to get roof patch but replaced. The video is for demonstrative purposes only and is intended to be used in conjunction with reading the written Owner's Manual. This is Thors final offer as it has been stated multiple times. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. **** now offers us a "goodwill" offer that in no way covers the labor charges to get these flooring & heating breech issues resolved. If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. Thor Motor Coach Fuses and Breakers Reset and Replacement We cannot even drive this rv with fear it might shutoff again. UNABLE TO GET AHOLD OF ANYONE AT THOR THAT COULD CARE A BIT!!! Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B. The issue is not closed nor has resolution been found. ******* ***** is also questioning why the **** dealership in ******* that identified the issue, had a solution, ************* and cost to repair that was given to **** at Thor, and that **** did not authorize this vehicle for repairs at the ******* **** dealer, fixing ********************** issue and he could now be planning and executing his second motor home trip. or call the glass man in town? I need my brand new RV fixed, and Thor has an obligation to fix it! Across from the sofa is a booth dinette. Used 2017 Thor Motor Coach Four Winds 26B, 40 LED TV on Manual Swivel in Cab-Over (22B, 22E, 23U, 24F, 26B, 30D, 31E & 31W), 32 LED TV & DVD Player in Living Area (31L), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (31E), Bluetooth Coach Radio with Exterior Speakers (28Z, 29G, 31E, 31L & 31W), Power Charging Center for Electronics (28Z, 29G, 31E, 31L & 31W), Exterior Kitchen with 2.6 cu. Is there a video or "How To" instruction on removing window, fixing problem and replacing same? I HAD 5 **** DEALERS REFUSE BECAUSE DON'T HAVE THE CAPABILITY TO HANDLE MY SMALL RV TO RUN DIAGNOTIC TEST on why the SERVICE ENGINE LIGHT is on! Stock #46257. We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. Our Owners Resource and Owners Guide can help you get the most out of your travels. ****************** ************ TO REACH OUT TO THOR FOR RESOLUTIONS IS THROUGH A COMPLAINT ON A BBB WEBSITE BECAUSE HIS PHONE NUMBER IS BEING TRACKED AND CAN ONLY GO TO **** AT THOR, REFUSING TO ALLOW ****************** TO TALK TO ANYONE ELSE AND NOW ****'S ACTION MAY BE INCORRECT! CD Player. If these are the type of responses that ****************** will and can expect from **** in the future, ****************** needs to know that and others need to be aware of that, so better choices can be made from other providers when making with purchasing motor vehicle. Fill out this quote form and we'll get back with you as soon as possible. We have a water leak and it has caused extensive damage. We have taken the coach all over ***** and **** trying to get the issues resolved. Need advise, had a shop replace house battery and repair inverter. +26. $97,999. How can that be so, when this is all from the original claim that was reported to **** when the coach was new and under warranty? Don't go searching for zebras just yet. Again, the deal fell through . Doesn't look like I am getting power to the radio since battery replaced. The locations they give are invalid, 2022 Thor Freedom Elite 23HFVin #*****************, Purchase date 08/20/2022 **********************. Now they say we can drive the coach ***** plus miles each way from ***** to ******* for Thor to do the work. Leaves one to wonder if it was ****'s plan all along to run out the clock. Among the largest motorhomes, featuring the amenities of home for weekend getaways to full-time RV life on the road. A representative has been notified and will be with you shortly. Read full answer We are not responsible for any such errors and reserve the right to correct them at any time. ****************** was thankful that someone from Thor Motor Coach reached out. We make the transition smoother with this free Owners Guide. HOW WILL ****************** KNOW IF HE CANNOT TALK TO A SUPERVISOR AT **** ABOUT THE ACTIONS THAT **** HAS TAKEN AND NOW, ****************** IS BEING ADVISED THAT THE ACTIONS OF *************** BE INCORRECT ACTIONS. I have looked and checked all connections and fuses I can find. Mine is under our bed but doesnt have one. You must log in or register to reply here. This is leading me down a path of no confidence in THOR, as well as potentially never doing business with them again, it's simply bad business and I would also hope to educate any of their potential customers on what their ownership experience with **** will be like after a six figure purchase. We have acted in good faith throughout this entire ordeal. It was a pleasure dealing with all of you. All payments are with approved credit through dealer lending source. I will state again that this is not a new claim. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL at Giant Recreation World - Call us now (321) 541-2205 for more information about this Stock #4A575 If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. Brought the coach home. We also felt that ************************* bid was very low considering ******* ***** wanted $7,500.00 to do the job correctly, which **** rejected. The claim is currently under review, you should hear back from your rep by the end of this week. Now all of a sudden ********************************* says that everything is null and void since so much time has passed, even though we have emails from ***************** stating that once things opened up after the pandemic, and we could travel, anything under warranty that was reported to Thor while under warranty would be covered, after travel restrictions were lifted, and we could get the coach in for repairs. 2 slide outs. Model: Hurricane 29M. How can these issues that were reported to Thor when our coach was new, now be null and void? New 2023 Thor Motor Coach Magnitude XG32 - Bishs.com Couch framing falling apart from 1in screws being used. Thor Motor Coach Overview Website: www.thormotorcoach.com Headquarters: Elkhart, IN Size: 1001 to 5000 Employees Founded: 2010 Type: Company - Public Industry: Transportation Equipment Manufacturing Revenue: $100 to $500 million (USD) Competitors: Unknown There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!Step inside and find a 68" jackknife sofa to the right of the entry door. Checked every fuse I could find. I did inform ****** due to the winter season and in my location, we had previously and in the future experience snow until approximately the February time frame. Rear Bath. "Out of warranty" is a slap in the face being that the issue was reported months into ownership and shows me ****'s warranty policies and procedures are clear as mud as well as down right deceitful to their customers. Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . Class C, 32 feet Thor Motor Coach. Please contact us to verify info, and to check availability as our inventory changes rapidly. WHY are the flooring issues causing such concern on behalf of Thor? Thor Motor Coach stands by our previous response, we will have our representative attempt to reach the customer one more time. Ill keep taking all suggestions and look a while longer. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light. Thanks for the suggestion. She gave me the number to **** and I informed her that I would prefer to use the Dealership where we purchased the coach to get an estimate for the repairs and she agreed. **** has already sent the flooring. Wondering if the converter is shot. Upon the completion of our conversation, I contacted the dealership and made an appointment for March 3rd, 2023 to get an estimate that I can provide back to Thor Motor Coach. I will say again this coach cost us 100's of thousands of dollars.