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Optimum does not impose data caps on fiber or cable internet plans. Optimum by Altice offers service in 17 states. Optimum Business - Service Outage Check for outages Sign in to check your service status. Make sure your devices are charged and have your, 2. Optimum instead sends fiber into subscribers general area and uses coaxial lines for the last part of the data journey. It's been over 3 hours. View the outage map General Information If you are experiencing any issues with your TV, phone or internet, there are a few simple fixes you can try. Whats going on? @Optimum still refusing to provide a pro-rated refund for my two days of service, keeping my entire $257 monthly payment. We strongly recommend that you upgrade to a more current browser. PDF Optimum Outage Map User Guide Do you want to be informed if there's an unexpected service outage or when we have important product updates to share? Loading map, please wait. You are currently using a browser and/or operating system we do not support. An outage is declared when the number of reports exceeds the baseline, represented by the red line. View current outages on our 24/7 Power Center outage maps. To view personalized information about current outages in your area, please sign in with one of the following options. Optimum by Altice offers service in 1,848 zip codes nationwide. Count to 5, then plug it back in. By selecting Accept all, you consent to our use of Cookies. Congratulations Optimum by Altice! We can't get your messages right now. Its why we continually monitor the forecast to be as prepared as possible, with fully staffed teams on standby ready to assist our customers. Customer service is a joke. Also don't post any of your personal information. Electrical power is needed to operate your . Optimum is owned by Cablevision and includes the service to former Bresnan Communications clients. Frustrations? And when they do, well not only send out our crews to fix the issue immediately, but well be sure to let you know when electricity might be restored. Optimum Outage Map, Connecticut Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. Your account number can be found on your recent bill: FirstEnergy understands you depend on safe, reliable power to keep your home, family and business running. We need the GPS enabled on this device and your permission to use your location. @OptimumHelp i am preparing to file a complaint with the fair trade commission and the better business bureau for failure and refusal to honor business promotion that was advertised so yall know,im tired of this. BroadbandNow is supported by commissions from some of the providers listed on our site. All of the downloads are safe from the vendor's official website. FlexAbility A tech has been out here every week. All rights reserved. Report Outage Online. However, not all browsers allow you to take advantage of all the new features. 3. They refuse to return any of my $257 monthly payment despite me having cancelled service two days into the billing cycle. Customers with a communication disability can report an outage using the appropriateTTY/TDD relay service,our online formortext messaging. Optimum offers both internet and mobile services. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Use the below toolbox to copy your embed code(s) to paste your award(s) onto your website and Optimum's residential customer service department is open Monday-Saturday from 8:00 a.m.-6:00 p.m. eastern time. Store Locator. @OptimumHelp I just received the worst customer service response after their scheduling error! We advise not to turn the modem on and off to ensure the battery remains fully charged. Also don't post any of your personal information. Optimum Outage Map, The Bronx, New York. Optimum offers cable TV, home phone, and mobile services along with home internet service. Some of the functionality and menus may not be available with this browser. All rights reserved. Help. Optimum WiFi Hotspots Map| Optimum Power Outage. Criterion Digital 2023. Criterion Digital 2023. Invalid Optimum ID, please complete all fields. All trademarks and service marks are the property of their respective owners. View storm video . Constant outages. ^David, Hi there. Service for. I understand that consent is not a condition of purchase. At the moment, we haven't detected any problems at Optimum. In the last three months, how would you rate Optimum? Make sure you haven't missed any payments on your account. We shed light on answers to common outage. download You can connect from any WiFi enabled device, like a laptop, cell People with access to Optimum Fiber will have fiber routed directly to their homes. Get Help; User Guides; Service Appointments; Optimum Service Plans; . Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. All trademarks and service marks are the property of their respective owners. Get status information for devices & tips on troubleshooting. Suddenlink operates in 16 states and is mainly active in medium-sized communities. hotspot. H\n0~ Share them here. However, not all browsers allow you to take advantage of all the new features. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Sorry, we're unable to confirm Optimum by Altice is available at this address. Optimum by Altice vs Verizon High Speed Internet, BroadbandNow Internet Plug the modem back in and wait until it has fully restarted. Outage Map User Guide Optimum provides this document as an overview of how to: By using the Optimum outage map, you'll be able to monitor outages affecting TV, Internet, and phone services and track the status of outage updates. It is common for some problems to be reported throughout the day. Fiber speeds are symmetrical, whereas cable tends to have a much lower upload speed than download speed. See if Optimum Fiber or Optimum Internet is available in your area: Check availability Speed & Reliability Experience fast, reliable connectivity - with up to 5 Gig Fiber Internet with 99.9% reliability and Optimum Mobile. Optimum / Cablevision outage and reported problems map When severe weather is on the way, whats the best way to stay in the know? Optimum Outage in Yonkers, New York Is The Service Down? or call 8449102593 To report an outage: Text OUT to 544487 (LIGHTS). Note:Please only call 911 if you see a downed wire. By clicking "Get my free quote" above, I consent to receive from BroadbandNow.com and any party on its behalf at any time e-mails, When you opt in, we automatically fill in your ID from then on. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. Follow the reboot instructions for the cable box you have: Scientific Atlanta Cable BoxTurn off your TV and unplug your cable box from either the electrical outlet or the back of the box itself. Internet. @OptimumHelp I just received the worst customer service response after their scheduling error! Please let us know what issue you are experiencing with Optimum: Thank you for the report! Make sure there are no loose plugs and the outlets and circuit breakers are working. phone, or tablet with your Optimum ID and password. Do not assume a wire is down if your power is out. @OptimumHelp I need help with an issue that hasnt been resolved since November. Optimum Help (@OptimumHelp) / Twitter I understand the frustration with gift card issues. Report a different problem Report a tree, light or possible power theft. Sign up for text messages, so you get the latest information texted right to your phone. Log in to check your outage status or search our outage map. This user guide shows how to use the outage map by accessing it through the web on a desktop. 5 or 9-digit ZIP code. @OptimumHelp any update when service in Franklin borough will be restored? Internet access points that allow you to make high-speed Internet Check current status and outage map. This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. Home / Outage Map; 866.200.7273. Brenham isnt that small of a town. Are you also affected? Please DM us here: https://t.co/bEPlExjAK3 and we can take a look for you. To avoid unauthorized access, youll still have to enter your password. Log into your online account to view a status update on a reported outage. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Its been a month. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. 1 Court Square West, Long Island City, NY 11101 The density of these reports is depicted by the color scale as shown below. Count to 5, then plug it back in. Make sure to report and . It's been over 3 hours. @OptimumHelp no service for over an hour. Customers should always let us know if they are experiencing an outage, even if a neighbor has already reported it. Optimum.net is compatible with a wide range of browsers. If you need extended Wi-Fi coverage in your home, not to worry, one Optimum Wi-Fi Extender in addition to the Smart Wi-Fi 6 gateway modem is included in most Optimum internet packages. Latest outage, problems and issue reports in social media. During significant storms, we will share updates on our social media accounts. 1. Find out when service will be restored. If your phone number is registered to your Xfinity account, you can also text OUT to 266278 for internet outage updates. Useful comments include a description of the problem, city and postal code. Optimum Business - Service Outage Having problems? Optimum by Altice is the 4th largest cable provider in the United States. Realtime status of outages and problems with service providers. How can you prepare for a storm? Suddenlink outage or service down? Current outages and problems Copyright 2023 FirstEnergy Corp. All Rights Reserved, How to Report a Power Outage and Stay Informed, If youre not enrolled in text messaging, text, To receive the latest update for your reported outage: Text. Read on for details. Downed power lines can energize the ground and nearby objects. If youre interested in bundling a mobile phone plan with your internet service, you can save significantly on your mobile service even get a years free service, depending on the internet plan and mobile plan you choose. I understand the frustration with gift card issues. If you are using a battery backup, reconnect the modem to the battery and wait 30 seconds for the lights to come on. If commercial power is out, we use generators to power our head-ends and work to address any damage to the head-ends that may be impacting delivering service to the entire network. https://twitter.com/@OptimumHelp https://www.optimum.net/support/ https://www.facebook.com/Optimum/ Report a Problem Full Outage Map Problems in the last 24 hours in Yonkers, New York Optimum by Altice offers internet service across 21 states with the greatest coverage in Texas, New York, and West Virginia. Optimum is having issues since 05:00 AM EST. See if Optimum is available for your home. Report a tree, light or possible power theft. Breadcrumb. How do I find out if internet is down in my area? to view the Optimum WiFi Terms of Use. Facebook - Optimum If this does not help, pleasemessage us. Optimum Outage in The Bronx, Bronx County, New York - Outage.Report connections on the go as easily as when you're connected at home. We know you depend on us for power and we take that responsibility very seriously. Want a real-time outage update? Realtime Outage Map Enter your ZIP code to get updates on your neighborhood. All Optimum internet plans are free of contracts and come with unlimited data. 2023 CSC Holdings, LLC. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: Ive been patient. Without power to your home, your Optimum service will not work. Suddenlink outage and reported problems map | Downdetector or call (844) 910-2593 All Rights Reserved. Having problems? to get started. Make sure to report and "downvote" such posts. BROADBANDNOW is a comparison and research website that does not offer internet, TV, or home phone service. your assets for marketing use. Outages - Appalachian Power Optimum Outage Map - Outage.Report Please let us know what issue you are experiencing with Optimum: Thank you for the report! It is common for some problems to be reported throughout the day. Outages and Information | Optimum If you have forgotten your security code, please call 800.956.4237. @OptimumHelp any update when service in Franklin borough will be restored? How to Get Compenation for an Optimum Internet Outage [9 Steps] - DoNotPay Turning the modem on and off will degrade the capacity of the batter, reducing the time that the modem can operate in the event of a utility power outage. Broadband High-Speed & Fiber Internet Plans Near You | Optimum Users are reporting problems related to: internet, wi-fi and tv. 2014 - 2023 BroadbandNow | BroadbandNow is a registered trademark of Centerfield BBN Any eta on restoring service? To check the input, press the TV/Video or Source button on your TV manufacturer's remote control. @OptimumHelp maybe fix peoples ****? On the flip side of promotions are fees. Make sure to report and "downvote" such posts. Download the WiFi HotSpot Finder App. One way to figure out which connection type is available is by looking at the upload speeds on the advertised plans. Service Provider Awards 2020 Official Announcement and Methodology, Do Not Sell/Share My Personal Information, Limit the Use of My Sensitive Personal Information. . Optimum (Cablevision) outage or service down? Current problems and are used by BROADBANDNOW only to describe products and services offered by each respective trademark holder. Outage map User reports indicate no current problems at Suddenlink Suddenlink outage and reported problems map Suddenlink Communications offers television, broadband internet and phone service over the cable. During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. See if Optimum is available for your home. This can take a few minutes. All trademarks and service marks are the property of their respective owners. Wait 30 seconds There may be a slight delay while the menu screen loads. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Check optimum.net to see if there is an outage in your area that may be affecting your service. Forget having to sign in every time you want WiFi access at an Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. @optimum Im feeling totally ripped off by @optimum. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ Cable internet from Optimum by Altice is available to an estimated 8.2 million people, making it the 4th largest residential cable provider in the U.S. by coverage area. Optimum / Cablevision outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Suddenlink outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Although originally installed exclusively for cable TV, a technology called DOCSIS uses these lines to send high-bandwidth digital data. Try visiting the following official links: We'd be happy to assist you with any promotional issues. Complain here: https://twitter.com/@OptimumHelp https://www.optimum.net/support/ Call to check pricing and availability in your area. Optimum doesnt require contracts, and if youre not satisfied, Optimum offers a 60-day money-back guarantee. With internet plans starting at $40 per month, Optimum offers download speeds up to 940 Mbps. Optimums mobile services are powered by T-Mobiles wireless network. Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. EnEnglish; EsEspaol; Check availability. Please DM the account info (name/address/phone#) ^Mark https://t.co/bEPlExjAK3, Please DM us at any time and we can locate an update for your gift card. Text OUT to PSEGLI (773454), report it online, through our app, or call 800-490-0075. We can't get your messages right now. The . If you have installed any software recently, make sure the installation is complete and restart your computer if necessary. Make sure to report and "downvote" such posts. If this fixes the problem, contact the software manufacturer to troubleshoot the software issue. Find out what is going on. If fiber is available in your area, you can get symmetrical internet speeds. Under Support, located in the upper right corner, click Service status. There could even be connection issues between your home or business and the nearest utility pole. In the last three months, how would you rate Optimum? All rights reserved. Pricing, terms, and offers subject to . Goes up $40 on my bill thats why I am leaving. It is common for some problems to be reported throughout the day. Without power to your home, your Optimum service will not work. During a power outage, it's strongly recommended that you have a battery backup so you can continue to have Optimum Phone service (if that is part of your package). What is going on ? Optimum Outage Map, Yonkers, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. Yes, I have to wait a week for a tech to get to me. Internet down - 89 % TV channels not working - 11 % Outage History Dec Jan Feb Reports Dynamics EST (GMT -05:00) So unsatisfied. Never Go Near a Downed Power Line, Even if You Think it's No Longer Carrying Electricity! Optimum Outage Map, New York Sorry, no map Discussion Please don't call "support numbers" posted below most probably it's a scam. View Optimum User Guides| Optimum - Optimum | TV, Phone and Internet @OptimumHelp internet outage in Bushwick (zip code 11206). If you have any tips or frustrations you wish to share, please leave a message in the comments section! Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming (under the Optimum West brand). Post yours and see other's reports and complaints. Report problem. If service is not working on ALL of your TV's there may be an unreported outage in your area or there may be a problem with the cable wiring to your business. Xfinity Outages - Cable TV Providers in Your Area & Internet Service Invalid password, please complete all fields. Money and Energy Savings for Your Business Overview, Community & Customer Experience/External Affairs Overview, Virginia's and Tennessee's External Affairs Managers, West Virginia's External Affairs Managers, Ohio and Marshall County Customer Information, Competitive Service Providers (CSP) Overview, Appalachian Power Electric Rates Overview, Programs & Offers to Help You Drive Electric, Electrification for Your Business Overview, Arkansas: "Arkansas Commercial/Industrial Price Options". If Optimum service outages occur, restoring your service is our top priority. While Optimum does have an installation fee, Optimum tends to waive this installation fee for all customers who order online. Check the settings on important communication channels. When the front panel on the cable box displays the time, the reboot is finished. @OptimumHelp no service in truckee ca for 2 days. Simply unplug your modem from the electrical outlet. Hey @optimum internet been down all day since I woke up at 6am. 07860. . Ive been patient. Unplug your equipment (i.e., your modem or Gateway) With Automatic sign-in, you register your With Optimum FlexAbility, you can choose the internet speed, TV package, or data plan you want. We will debit The power companies have priority in restoring service to their poles and lines, and once they are done, we are able to begin our repairs and restore service to our lines on those poles. So unsatisfied. Enter the phone number associated with the outage address. Please help! Visit *Accuracy not guaranteed. ^David. Optimum by Altice is available at this address.