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Post author: Post published: June 9, 2022 Post category: how to change dimension style in sketchup layout Post comments: coef %in% resultsnamesdds is not true coef %in% resultsnamesdds is not true You also agree not to separately contact the Buyer at any time for any reason. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. Viagogo - Can I Stop Them Charging Me For Cancelling a Sale? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 6.9 Change or Suspension of Site. 4.3 Sellers Shall Not Include Promotional Material with Tickets. You will need a username and password to access the Site and use the Services. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. Due to a unforseen circumstance, the listing was quickly pull off and cancelled right after I was notified of the sale, which was 8 days before the concert. As far as viagogo are concerned person A can not cancel listings on person Bs account. 3.2 Other Information. Hi i am very annoyed and feel very let down by your team. navionics hotmaps platinum east lake list; luigi's mansion 3 electrical socket locations. Look forward to your response . In the event that an event is cancelled or re-scheduled, viagogo reserves the right to cancel a sellers transaction. You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. By using this Site, You agree to accept such risks and agree that viagogo is not responsible for the acts or omissions of users on the Site. I have not yet received a refund for the above tickets. Can I pick up my tickets instead of having them shipped? Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. Except for the express warranties stated in this agreement, viagogo provides the software, site and services on an "as is" basis and "as available" basis without any warranties of any kind. Note that this is separate from any VAT viagogo is required to charge on its fees. Purchased x5 tickets for mrs browns boys in cardiff motorpoint arena for 15.6.17 back in october 2016. 2.11 Ticket Fulfillment. Search. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you ("You") and viagogo AG ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). The authorization will remain on the Buyer's credit or debit card until the sale is completed or the order is cancelled. Please wait for me to edit this post before posting please false representation/ unethical behaviour. If the Seller is required to account for Tax on the sale of the ticket, the Seller should include the Tax (i.e., total) when setting ticket prices on the website. We are not involved in the actual transactions between Buyers and Sellers. viagogo charge for cancelling sale - thegamersblog.com If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on viagogo. 2.10 Seller's Confirmation. This was a missold ticket, not at all factual to the concert. please see in bul point the notes I have made which should evidence the disappointing communication We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I entered the incorrect email when registering, how do I change it? You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. How do I change the email address on my account? The revised version of this Agreement is automatically effective after it is initially posted on the Site. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable solicitors' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. 2.10 Collecting Payment. On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. Last year I put up a listing on Viagogo for 2 orchestral concert tickets. 5.2 Violations, Termination and Suspension. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. We make no warranty with respect to the software, tickets, events, and services provided on the Site, or that sellers or buyers will perform as promised, and We expressly disclaim all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. I confirmed the sale and wanted to ship the tickets over. 6.8 All Sales are Final. Is this your company? Primary Menu. we are looking into it, had to call back again to be told still looking into it ! Viagogo - Can I Stop Them Charging Me For Cancelling a Sale? I have taken reasonable steps with my phone calls and emails and have no in my view a helpful response to resolve this situation During the purchase process, there was some small print saying "+vat and fees", but it wasn't until after putting in all my credit card details that the fees were actually stated. so my next question is how are they going to know if the buyer successfully gains entry. You will need a username and password to access the Site and use the Services. This Agreement shall be governed by and interpreted in accordance with the Swiss laws. Due to the change in venue which is completely understandable, It feels to me I wasn't offered / or giving adequate advice support to get my tickets amended to attend the new venue. 7.1 Ownership of Intellectual Property. 2.15 Claims under the viagogo Guarantee. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. You consent to the exclusive personal jurisdiction and venue of Swiss courts. I can't afford to lose 100 and think this company is a joke as they seem to be try to avoid payment. viagogo allows individuals to sell unwanted tickets on its platform. Claim it and get a lot of features. viagogo charge for cancelling sale - oshawanewhome.ca The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. However, the next day I received an email informing me that the purchase had been cancelled and I'd receive a refund in up to 10 working days. How can Viagogo get away with charging such big fees? carel chaussures paris; have aston villa won the champions league; where does the electron flow that we measure with dcpip Click here to get notifications about new complaints of Viagogo. 4.1 Double Posting and Removal of Tickets. The sale of stolen property on viagogo is strictly forbidden, and violates local, country and international law. and how does an unforeseen circumstance suddenly make you require tickets to a concert? 6.6 No Agency. Ring me or give me a real number to call Some jurisdictions do not allow exclusions of implied warranties or limitations on how long an implied warranty lasts, so the above exclusion may not apply to you. We will collect proof where this is possible but in some cases viagogo reserves the right to refund the buyer and not pay the seller even if proof of non entry is not presented. I don't think you've got much to stand on here as you agreed to all of this as part of the service in trying to sell the tickets, I do think it's a little shady if they never told you how much the replacement cost fee would be prior to cancellation; Was there a warning prior to cancellation e.g. Cancelling it so close to the event is not acceptable, as explained we are both self-employed and have taken the day off for this event. This complaint was posted by a verified customer. This comment was posted by a verified customer. In the event you are reselling tickets for commercial reasons, you warrant that you have the right to do so. I have had to change my shifts and take unpaid leave in order to attend this show and I am not happy with the outcome. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. We take no responsibility for such issues. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. 3.1 Accurate Descriptions. viagogo charge for cancelling sale viagogo charge for cancelling sale Posted at 07:21h in timber framing courses alberta by pastel silver overtone on brown hair Excessive pricing, bad communication & despicable customer service and still no tickets! ; . Its not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. 6.1 No Warranty. viagogo Entertainment Inc, which is registered in Delaware, United States of America, offers a service on its Internet site at the address www.viagogo.com (hereafter, the Viagogo Platform) that brings together sellers (the Sellers) of tickets for shows or sporting events (the Tickets) and buyers (the Buyers) for these same Tickets. I want some kind of compensation and the fact you have had my money for months is totally unacceptable. Ticket listings are a representation of actual seat location. When We receive an offer by PayPal, We will obtain an authorization from the Buyer's PayPal account equal to the price, booking fees and delivery fees for the tickets. Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. This is misrepresentation. In certain circumstances, you may be required to complete a Dispute Claim Form provide additional information in order to claim a refund. Viagogo won't cancel my order MoneySavingExpert Forum This is what they were doing in 2012 (https://www.businessinsider.com.au/the-incredible-story-of-h), " Due to a unforseen circumstance, the listing was quickly pull off and cancelled right after I was notified of the sale". 7.1 Ownership of Intellectual Property. 2.16 Claims under the viagogo Guarantee. The ticket was sold as 150 capacity, viagogo - Buy & Sell Concert, Sport & Theater Tickets The revised version of this Agreement is automatically effective after it is initially posted on the Site. The Sellers ticket will be de-activated and a new ticket will be issued and sent to the Buyer in line with the agreement between viagogo and Paris Saint-Germain. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. 5.1 Investigations. We take no responsibility for such issues. Takes a few years for people to realise they are dodgy. 2.4 Listing. viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). https://www.businessinsider.com.au/the-incredible-story-of-h. 6.4 Release. viagogo charge for cancelling sale. Some jurisdictions do not allow exclusions of implied warranties or limitations on how long an implied warranty lasts, so the above exclusion may not apply to you. We will cooperate to ensure that violators are prosecuted to the fullest extent of the law. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. I expect some advice/guidance from a customer service representative ASAP as I've put a very high level of effort and received significant financial backlash from securing these tickets. Piggyback tickets may not be sold in the same listing. viagogo charge for cancelling sale - kadinlarsokakta.org I want to raise this as an official complaint as trying to resolve this previously has simply not worked I want a refund off $1393.43 you have taken my money! viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. 7.3 Additional Policies. This is a terrible service and will be going to the ombudsman if I do not get a satisfactory result of compensation. 8 tickets, it makes it very clear that the price displayed is PER TICKET. 6.5 Tax Indemnity. viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. Thank you for using viagogo! So it seems like the extorbitant fee was for them to reorganising another 2 tickets. It depends what the tickets are for and whether 50 per ticket is feasible. There's no ' in my email address I have informed them off this and made sure it's right in my account but they still keep using the wrong email. I entered the incorrect email when registering, how do I change it? Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. All trademarks are owned by their respective owners.OzBargain is an independent community website which has no association with nor endorsement by the respective trademark owners. When I first saw the tickets on your site the price given for these were30 so 60 for two. Welcome to viagogo's online ticket exchange (the "Site"). Your prices were miss leading and a scam. 2.8 Payment Authorisation. I haven't received an email confirming my order. Especially for a more obscure event where they dont have huge turnover of tickets. 0. viagogo charge for cancelling sale. When We receive an offer by credit or debit card, We obtain an authorisation from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. If you are not the intended recipient, please delete the message, attachments, and notify the sender. We use you're site often and I am very disappointed with the lie you sold. viagogo charge for cancelling sale - akersmmm.com This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. As the concert is yet to happen I wish to have my tickets refunded in full as the full price was kept until it showed up on my bank statement and on my confirmation email, by which time it was too late how do two tickets at 103 each make a total of 283 ? Their reply was that it is to gurantee the tickets are valid and the buyer is not denied entry on the day of event. Be the first to hear about special offers. 2.13 Seller Payment. I will expect a response including an apology, I will then be forwarding invoices for fincial loss and will compensation for your irresponsible actions and service. I want my money back how do I go about this? For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. Note that Your payment may be withheld if you violate this clause. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. 2.14 Substituted Seat Locations. I called back of which a different agent explained the situation and no tickets were available. Share your photos and videos with others to prove the truth of your words. . David Birdsall. Is It Legal for Viagogo to Charge Me a Sellers Cancellation Fee? 14th June 2017 - was on hold for 25 minutes then told to email as event was more than 72 hours in advance 2.8 Notification. I wanted to attend the BBC's The Biggest Weekend festival and found three tickets on secondary ticketing site Viagogo, [where people who have bought tickets can sell them on]. None of my emails have been responded to. If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. by Ethan More 2 months ago. 10 Things Most People Don't Know About anyabraddock. On 12.6.17 I called to say no tickets had arrived, I was informed they were being delivered by ups courier. When I clicked to 'report a problem' thinking o could explain the situation, I just got a messaging saying the order had been cancelled followed by an email saying my card would be charged 20 (from card details I was told were only required for ID and would not be charged). If you cannot use the tickets you purchased and there is still time before the event date, we advise you to re-list them by clicking on the "Sell" link on the event that you have tickets for. I demand my money back as they never made the concert due to it being outside on the heat. We will also add sales or value added tax on our fees as applicable. 6.1 No Warranty. The Seller is responsible for determining whether it/he/she is required to account for VAT on the sale of the ticket. Login . HAND Children are the Future. What are the viagogo Terms and Conditions? After reading a lot of negative reviews, I had second thoughts. 6.3 Allocation of Risk. PLEASE CALL ME - DETAILS OF CANCELATION BELOW - I HAVE NOW LOST AROUND $1000 BECAUSE OF U GUYS NOT CALLING - I NEED YOU TO HELP AND PAY ME WHAT I AM OWED! We were due to see Ricky Gervais at the Mayflower in Southampton today, Monday 19.6.17 at 7.30pm. Viagogo's terms and conditions offer a refund or a voucher worth 125% for cancelled events, but not if they are postponed. As I do not buy concert tickets that often I had no idea this was a scam, payed for tickets was told would receive no later than 3 days before event had to send 4 emails only got a reply from 1, finally found your phone number on the day before concert and called then to be told don't worry? You acknowledge and agree that (i) our patents, trade marks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") is and shall remain our sole property, and (ii) nothing in this agreement shall confer in You any right of ownership or license rights in our Intellectual Property. We do not control the information provided by other users which is made available through the Site. 2.2 Registration. 7.5 Miscellaneous. It's the same with ticketmaster resale, it states it clearly in the t&c's, and it can be a very expensive exercise if you don't go through with the transaction. viagogo charge for cancelling sale - interiorstate.com Viagogo were not able to supply them at the last minute and offered a refund. 2.11 Collecting Payment. In response to coronavirus, Viagogo published a new COVID-19 policy on its website and added a new term. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. 1.4 Modification. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. When We receive an offer by credit or debit card, We obtain an authorization from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. [protected]! In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. it says. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. In the case where multiple different Buyers are sharing the cost of a transaction and each paying part of the total amount (i.e. It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. Viagogo complaint: 50 euro charge of cancelled ticket sale No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. As you could not provide the tickets for your sale 9799872, we have had to cancel this. The money is paid to us, and the Seller is compensated for the sale according to their selected payment method and the payment policy in the help pages. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. You consent to the non-exclusive personal jurisdiction and venue of the courts of Delaware. This fee will be deducted from your payment. I put 2 tickets for sale on the website 2 days ago and it was sold after a few hours. This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. I only became aware of Viagogo bad practice when it was broadcast on New Zealand television. Copyright 2017 viagogo. Event Information Order ID: 9181945 Ticket(s): Section 145 1, Row 16, (2 Ticket(s)) Event: Adele Venue: ANZ Stadium (Stadium Australia) Date: 11 March 2017, 19:30 Please do not reply to this message, as this email address does not accept incoming email. I was then told by six people, spanning Friday to Saturday (currently 18:53) that they were about to 'go live' and be able to be sold any minute. [protected]@outlook.com viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. The tickets through Viagogo cost me over 300 sterling. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. I am appalled by the lack of honesty, knowledge and training your staff showed. Shouldn't someone be keeping track of sales and preventing things like this from happening? viagogo charge for cancelling sale - oviedoclean.org viagogo charge for cancelling sale; blog Tech. Can I buy tickets that are personalised with someone else's name on them? I'm sure a massive company like yourself doesn't care about the odd thousand pound here or there, but to normal families this is our livelihood.