Promotions:If the IDCC has over an estimated 1 hour wait. Be advised: Doors may close 15 min prior to advertised time depending on customer volume. Driver's License and Social Security Card). The Uniformed Services have agreed to assist each other in verifying ID card eligibility. ONE APPOINTMENT PER FAMILIY MEMBER REQUIRING SERVICE is required. Contact the document issuing facility to obtain authentication certification. Additionally, we also provide diplomatic, official passports and no-fee passports for official travel. Effective Sept. 1, 2022, the Camp Lejeune DEERS/ID Card Center will be open on Fridays from 7:30 a.m. to 3:15 p.m. for appointments. 0900-1500, Fri. 0730-1500, US Marine (Camp Pendleton) 20250 Front Desks, Oceanside, CA 92055, Phone: (760) 725-2013 Hours: Mon 0730-1530, Tue. Hickam Joint Base Pearl Harbor ID Card/DEERS Appointments Available, M-F: 0800-1530 Self-schedule your ID appointment at: https://idco.dmdc.osd.mil/idco/#/ . 1554(760) 830-7200, Combat Center Personnel Officer/OIC: (760) 830-4248 Appointment Web Site: https://rapids-appointments.dmdc.osd.mil/ ;if Day is Green, Appt is Available. RECENT CHANGE: Identification Requirements Marine Corps Air Ground Combat Center Twentynine Palms, Hosted by Defense Media Activity - WEB.mil. With on-line connection to the Defense Enrollment Eligibility Reporting System (DEERS) using the Real Time Automated Personnel Identification System (RAPIDS), issuing activities shall ensure compliance with current DOD and Coast Guard instructions and provided cross-servicing assistance as applicable. Please do not bring children with you unless they are receiving service. Failure to do so may result in command-sponsored dependents traveling separately from their sponsor, Passport Office My Husband is disabled, I've been trying to help him, but I'm not getting any help from you, Please answer my calls. We had tried to schedule appointment via the web, but none available until mid August. A database of information on uniformed services members (sponsors), U.S.-sponsored foreign military, DoD and uniformed services civilians, other personnel as directed by the DoD, and their . Appointments take priority and walk-ins may be subject to varying wait times. Contact a location near you for products or services. Add Joint Data Model Applet. POC: (760) 830-7551. Identification: Please be sure to reference the following link before visiting our officeto be sure you have all proper identification in order to be issued a new CAC. If visa is required the passport application will be submitted no earlier than 120 days and no later than 80 days prior to departure date. The sponsor must be present. Additional Services: Walk-in & appointments are open for ALL services (CAC Services limited to those expiring within 30 days). A session may consist of one CAC ID or two dependent ID cards. Walk-ins are welcomed however, appointments are "HIGHLY RECOMMENDED and MANDATORY for promotions of Acceptable Identification Examples Click here to schedule an appointment. 0730-1600 Monday-Friday Update ID Cards, DEERs & Awards/Decorations/Appointments, 99FSS.FSPD.Retirments-Sepations@us.af.mil. Make an Appointment. If you have any further questions, please feel free to contact the DEERS Support Office at (800) 538-9552. Click here to download a PDF file of the Valid Forms of Identification. If no social security card has been issued yet, a temporary ID number will be assigned to the child. For all other situations we understand the original promotion warrant takes time to receive for certain ranks. At this time, we ask that customers communicate with us via email. All members are required to attend the initial assignment briefing held every Tuesday at 1000 in building 20, room 319. 0900-1400, Wed 0900-1400, Thurs. For initial enrollment, please see Child and/or Step-Child DEERS Enrollment under Resource Downloads. Verify Requirements Primary APC Name: Seven R. Kennaugh DEPENDENT ID CARDS 502-624-4401 ID Office Alt Phone 502-624-1667 Ft Knox ID Card Facility Website RAPIDS Appointment Scheduler Mon 0730 - 1600 Tue 0730 - 1600 Wed 0730 - 1600 Thu 0730 - 1600 Fri 0830 - 1600 Sat Closed Sun Closed Hours Info Walk-ins accepted during hours listed. Lost or Stolen CAC (All Branches) Welcome To DMDC. DEERS is also responsible for producing DOD ID cards (RAPIDS and common access cards). Table of Organization (T/O), and other manpower related programs pertaining to efficient and effective organizational management. Please keep record of your appointment confirmation number, and read all of the conditions, as more than one might apply to your specific situation. The Department of Defense (DOD) provides members of the Uniformed Services with a distinct ID card identifying them as Active Duty, Guard, Reserve, or Retired members and authorizing them to receive Uniformed Services benefits. Members are not authorized to be in partial uniform i.e. 3 hours of watching them cater to walk ins without appointments and last on the sign in list. MCC: JBJ Staff Non-Commissioned Officer Academy (Sgts Course) I have been getting Military ID Cards for 42 years. Keeping your DEERS records current helps speed your TRICARE medical benefits. In order to receive quicker service, please take advantage of our appointment system. Hours of Operation: Appointments: Monday through Friday 0800-1600. POC: (760) 830-7455 No rhyme or reason on who or what they prioritize. 90 Day Renewal Policy NOTE: A valid power of attorney is acceptable when sponsor is not present to sign for a family members ID card application. If any changes need to be made to a record, the Sponsor must be present or a valid Power of Attorney must be presented each time. This section is responsible for: Evaluations, Duty Info Updates, UIFs, myDec, myEvals, SDAP, OS Tour Data, IEB, Awards and decorations. Full time student IDs are now issued to the end of the current semester, graduation date (if information is provided on school letter) or 23 if occurs sooner. To schedule your final out appointment, send one email with all out-processing documents per the PCS booklet and any personnel processing codes (PPCs) you received in your initial assignment email to99FSS.FSPD.Assignments@us.af.mil. Members will be scheduled once you receive your initial assignment email from us (approximately 8 days after your initial notification from your CC). Mon Fri: 8 AM 3 PM Uniform of the Day or Proper Civilian Attire for all Active, Selected Reserve, and participating IRR to include must be within grooming standards. If you have a confirmed appointment, please arrive before you scheduled time. More Info. DEERS/RAPIDS ID CARD OFFICE. To make an appointment go to https://rapids-appointments.dmdc.osd.mil/appointment/ Phone number: 376-8357 Organization email: 81fss.fsmps@us.af.mil Services provided: DEERS/ID cards, in-processing, leave web, SGLI, sponsorship, citizenship, adoption, dependency determination, line of duty determination. Click. The RAPIDS Appointment scheduling website has a robust search function, allowing you to search by state, zip code, place name, or country. Note: Please enter 89191 under location for Nellis AFB, At this time, we ask that customers communicate with us via email. Foreign Documentation Nina was very friendly and helpful. Frank A. handled my reup quickly and very efficiently . All court documentation must be state or county certified stating that it has been filed and recorded in the courthouse. Newborns can be entered immediately following birth with paperwork issued by the birthing center to cover medical until the above documentation can be applied for and received; however, the period of eligibility is limited and will terminate unless a social security number is provided to an issuing site and the DEERS/RAPIDS database is updated. Customers with confirmed appointments are seen before all walk-in customers, who are then seen in order of sign in. We reserve the right to refuse service to anyone who causes others to feel uncomfortable or concerned. Those who are unable to access the website can still call the DEERS/ID card section to make an appointment at 703-696-2188. . Did you know you can renew your ID Card online? The wait times will vary depending on the number of customers waiting before you, and also on the type of service and processing times for each customer. SITE ID: 102095. Spent 3 1/2 hours waiting to renew ID's , only to have the system go down. Home Help Feedback 2:07 PM 8/18/2021 ID Card Office Locator & Appointments Find a RAPIDS ID card Office Make an Appointment CONTINUE Type here to search m Documentation to bring a marriage license, birth certificate, adoption papers; or a letter from the school registrar certifying full-time course of study leading to an associates degree or higher and anticipated graduation date. and during 3 1/2 hours about 20 applicants were processed. HILL AIR FORCE BASE, Utah -- The Defense Manpower Data Center recently released their DEERS appointment system known as "ID Card Office Online." With this new system rolling out faster than planned, the previous RAPIDS Appointment Scheduler will now shut down with current appointments transferred into the new system. POC: (760) 830-6570. Appointments may not be honored more than 5 minutes past the scheduled appointment time. *Center is closed on weekends and all Federal holidays, Upcoming Events -- Please be advised that there will be no walk-in or appointment services on these dates, 25 November-Office Closure (Day After Thanksgiving), 13 Dec- DCSA NEX Support (0700 to 1000, services available after 1000). Only a five-minute grace period will be granted to late customers. Family Members Card: Yes About Us. The embassy in which the country that the document(s) originates from may also be contacted for assistance. help. Primary: Military ID, Drivers License, Passport. Policy Change: Full Time College Students 2, Area A Wright-Patterson AFB, Ohio 45433 Hours of Operation: 7:30 a.m. - 3 p.m., M-F (Appointment Only) *Closed Saturday, Sunday, & Federal Holidays Talk to Tech Support to report an outage or connectivity issue. Additionally, valid supporting documentation MUST be provided. End of Active Service (EAS)/Discharge: DD Form 214 (Member 4) Walk-in appointments on-site are now available Mon-Fri, 0800-1100. Find a deers office locations near you today. All Adult individuals requesting ANY type of Military Identification Card will NEED two forms of Identification. Only a five-minute grace period will be granted to late customers. Updating Your Contact Information. FULL TIME COLLEGE STUDENTS Retirees Bring your current/expired government issued ID card and your retirement orders or DD Form 214. Call the DMDC/DEERS Support Office (DSO): (800) 538-9552. Due to limited working cubical spaces, parents with children (regardless of age)will have to remain in the lobby with the child/children if receiving services atthe DEERS/ID Card Center. Walk-in. UPDATED: The DEERS/ID Card Center Satellite Office on Stone Bay will be closed Jan. 17 to Feb. 7due to construction and relocation of building and assets. Due to a recent system update, Pre-Medicare Retiree ID cards with a previous INDEF end date will now be issued with an expiration date. Identification: Please be sure to reference the following link before visiting our office to be sure you have all proper identification in order to be issued a new CAC. For further assistance beyond the Network Administrator call the Enterprise Help Desk 855-373-8762. ID Card Office Online Welcome to the RAPIDS ID Card Office Online. ): 99FSS.FSPM.ForceManagement@us.af.mil JBSA-Randolph: 210-652-3036, EMAIL: Directions Beneficiaries (DEERS record, DoD Benefits and Entitlements or TRICARE) 800-538-9552 800-477-8227 dodhra.dodc-mb.dmdc.mbx.webmaster@mail.mil www.dmdc.osd.mil (Government Site) Resource Address Social Share: Share Email You can be denied services if you or your family members do notcomply by order of the MCIEAST-MCB Camp Lejeune Commanding General. The following functions are available: 1. JBSA-Fort Sam Houston: 802fss.fsps.fsh-id-cards@us.af.mil Applicant needs to bring letter (Commissary Letter)from the VA that states rated 100% Service-Connected or 100% Unemployable Service-Connected and Honorable Discharge. Dependent children are eligible for their first ID Card at 10years of age. CONTINUE. Building: 1 Room 124. . 350, Suite 1074, Peterson SFB, Colorado 80914. Walk-in service will be limited Monday through Friday and appointments are highly encouraged. An official website of the United States government. Newborns are not required to be present for enrollment. (Due to high call volume, please e-mail to request information or schedule appointment.) Office hours, appointment information, ID issuance, list of acceptable identity documents, and other information can be found on our DEERS Information Flyer. Email DEERS at smbplmsg-1deers@usmc.mil. Civilian Employees that have enrolled and are entered into DEERS should still call to verify DEERS enrollment at 1-800-538-9552, Option 3 and ensure your end date is correct. Social Media . Log into milConnect. 1459,4th and Griffin St. Drivers License and Social Security Card). The sponsor will have 90 days to provide the actual social security card to any DEERS office. Individuals will be scheduled based upon Skip to content Search for: Home Events Calendar Food Club Lunch & Recovery Food Trailer Lunch & Recovery Food Truck Central Kitchen Menu Rickenbacker's Robin's Roost Crosswinds Dining Facility JBSA-Fort Sam Houston: 2410 JessupRoad Child enrollment required documents: Birth Cert. If you are requesting extended eligibility for a family member age 21 and older, but under age 23, and is a full-time student at an accredited institution, a letter is needed from the schools registrars office. 1172-2 forms can be hand filled but must be notarized and be originals. Adding children to DEERS The TFSC can be reached at 1-800-525-0102 (toll free and available 24 hours a day, except on 4th of July, Thanksgiving, Christmas and New Years Day), DSN 665-5000 (available 24 hours every day for active duty), or DSN 926-6528 (available 4 a.m. to 4 p.m. Eastern Time for Guard and Reserve members). We will take every pre-caution to protect ourselves and our patrons. Grissom's DEERS office is starting the new year off strong by offering members a faster, more streamlined option to schedule ID and DEERS appointments. Please schedule your appointment at MCBH DEERS/ID Center Online Appointments. All expiring identification must be within 30 days of expiring. The MAGTFTC/MCAGCC Command Pay and Personnel Administrator provides pay and personnel administrative support to Navy Personnel attached to MAGTFTC/MCGACC. https://rapidsappointments.dmdc.osd.mil 2. Please do not hesitate to contact our office or your local ID Card Center for eligibility if MCAS Miramar is not the closest to you go online to locate the nearest DEERS/Rapids Site at:http://www.dmdc.osd.mil/rsl/owa/home. is also needed. Please do not hesitate to contact our office if you have any questions, concerns or complaints that you would like addressed. Thank you. If you cannot fill out the DD Form 1172-2 at the ID Card Center, it isrecommended the sponsorprovides aPower of Attorney in order for their family member to received services at the ID Card Centerwithout the sponsor being present. Click here to schedule an appointment now. All DEERS offices accept appointments via phone and now online at: https://idco.dmdc.osd.mil/idco/ MAP of DEERS locations: . If reporting during non-business hours, report to the Headquarters Battalion (HQBN) OOD, Bldg. If the expiration date of a State driver's license is blank or displays ''military,'' the VO is required to enter the following as the expiration date of the driver's license: DMDC will no longer allow DEERS/RAPIDS Sites to utilize an EXPIRED State Drivers License as an identity document. No one returns our calls, and we can't make appointments. You'll receive a text when you are next, so just arrived thereafter and be seen by our staff quickly and without the wait. JBSA-Lackland: 210-671-6006 The Customer Service ID Section (DEERS Office) is accepting appointments only . Both locations will take their last customer at 3:15 p.m. The following brochures are available to assist you in using it. No mention was made on the phone message . Call for further information, ADDING A SPOUSE TO DEERS for Advanced Operational Culture Lrng. Member/Child will have to receive a Welcome Letter from Tri-Care by enrolling online at http://www.tricare.mil/mybenefit/. POC: (760) 830-7455/7551. For the majority of CAC holders (Military and DoD Civilian), your sponsor will be an authoritative data feed from your Human Resources department. Walk-ins are welcome during normal operating hours however, we still prefer our customers utilize appointments as walk-in services are not always guaranteed depending on customer volume. Retiree ID Cards If ordered to a MCC not listed above, report directly to the command indicated on the orders. Any individual aged 18 or over must present two forms of valid, unexpired (date on physical ID must NOT be expired. TA/TAMP Eligible: DD Form 214 (Member 4). 0900-1400, Fri. 0900-1400 Please leave a good telephone number and email address if available and the clerk(s) who assisted you. Best ID renewal experience we have had in years. JBSA-Lackland: 802fss.fsmps.idcard@us.af.mil, JBSA-Randolph: 802fssol-b.customersup@us.af.mil, HOURS: Up to three years from the current date (whichever is sooner). Members age 21 and over who do not attend full-time are no longer eligible for an ID card or considered a dependent. Help. To make an appointment for the ID Card Center, please visithttps://idco.dmdc.osd.mil/idco/. Please contact your TA if you have further questions. Contact the DMDC Support Center (DSC) User Help Desk at 1-800-477-8227. TriCare Young Adult Program The Defense Enrollment Eligibility Reporting System (DEERS)/Real-time Automated Personnel Identification System (RAPIDS) Office provides services for . DEERS Site Security Manager: (760) 830-5365 Email DEERS at smbplmsg-1deers@usmc.mil. NOTE: Newly hired Civilian Employees should anticipate a two week wait for DEERS enrollment. All must be unexpired. US Navy (Norco) 1999 4th Street, Norco, CA 92860, Phone: (951) 273-4878 Hours: Mon. SURROUNDING ID CARD OFFICES US Navy (Norco) 1999 4th Street, Norco, CA 92860, Phone: (951) 273-4878 Hours: Mon. Please keep in mind that this office can adjust the sign in times for walk-in customers due to reaching maximum capacity, which is when there is a high volume of customers waiting to be seen and the expected processing times. For a new child the birth certificate or proof of birth letter, and social security card is needed. Appointments take priority and walk-ins may be subject to varying wait times. Patrons will need to visit the MCB Camp Lejeune or MCAS New River ID Card Centers for service. If you arrive more than 5 minutes late, you will forfeit your time slot and be placed on the walk-in customer status. Once in the system, the form can be verified. Questions/concerns should be emailed to99FSS.FSPD.Retirments-Sepations@us.af.mil. The sponsor has the following options to complete the DD Form 1172-2 for their dependents: PLEASE NOTE: For college students aged 21-23, Sponsor must indicate that he/she "provide over 50% support " in Block 21 of the DD Form 1172-2. No Walk-ins. Please note that if the name is not yet updated on the social security card, the current name on the card will be used. If you are watching someone else's children, please do not bring them to the DEERS/ID Card Center. ID Card Office Online. We ask for the safety of those around you that if you are displaying any symptoms of being ill or have had contact with anyone whos tested positive for COVID-19, that you wear a protective mask or coordinate a visit for a later date. Walk-Ins The sponsor needs to bring the following documents for their spouse: Official Marriage Certificate, and two forms of Identification. Sponsor can digitally sign DD Form 1172-2 with CAC using RAPIDS Self-Service (RSS): If sponsor completes DD Form 1172-2 by hand, it must benotarized and signed by the sponsor. Customers also have around-the-clock access to many personnel self-service actions through the Virtual Military Personnel Flight. Note: The ID Card Center is CLOSED all weekends, Federal holidays, and occasional hours as deemed necessary by management. We have 2 members in our squadron that have been waiting 2 weeks to renew their CAC's. Fri: Closed for Training. Sponsors can now renew their eligible dependent's ID Card online and have it mailed directly to them without having to visit an ID Card office. If a system outage occurs on the day of your appointment, you will receive priority ticket to be used at a later date. To remove a spouse the divorce decree is needed to remove them from the sponsors record. 0800-1600, Tue. Instructions for scheduling on-line appointments with DEERS/ID: 1. Changes to your DEERS record 0900-1400, Tue. If the sponsor cannot be present with their dependents during the issue of their ID cards, a verified or notarized original copy of the DD Form 1172 is required. This is a customer service phone number? Our mission is to provide enrollment in the Defense Enrollment Eligibility Reporting System (DEERS), issue Common Access Cards (CAC) and/or official Identification Cards to all active, reserve. Hosted by Defense Media Activity - WEB.mil. No federal endorsement of sponsors or advertisers intended. MCC: UKU Exercise Support Division (ESD) For all other online ID Card requests, please follow the instructions below: Online Services: We offer the following online services:Dependent/Retiree renewals, initial enrollment in DEERs, Replacement of lost/stolen Dep/Ret ID cards, Changes in affiliation (AD to Retired/Retired to 65/100% DAV/Age 21 to 23 full time student/Age 23 with Tricare young adult. Activation/Deactivation: Orders (cannot be added to DEERS/Rapids until the Effective Date of Orders)/DD Form 214 (Member 4) We are dedicated to providing quality customer service to all of our customers while strictly adhering to all pertinent rules and regulations. We begin accepting walk-ins upon opening at 0730 and will take as many as we can serve. Providing guidance and coordination for HQBN and Unit Career Planners, oversight of retention related matters and coordination of HQMC enlisted retention and screening team visits to the Combat Center. An online ID Card Office Locator & Appointments tool is available to help you locate a DEERS/RAPIDS ID card office near you that can update your CAC, or manage sponsor or family member ID card information. Sponsor is present with their dependent(s) for ID issuance. DEERS/RAPIDS maintains personnel and benefits information for active retired and reserve uniformed service personnel, DOD civil service personnel, DOD contractors requiring logical access and eligible family members of active, retired and reserve uniformed service personnel aboard MCAS Miramar while providing services and material support to the 3rd Marine Aircraft Wing and other tenant organizations. Photocopies of documentation are not authorized as proof of identification or eligibility. It may take the Branch of Service 3-7 days to update DEERS/RAPIDS and once that happens the new CAC can be issued with the presentation of 2 valid forms of ID (old CAC being one of them). All foreign documents must be originals with an Apostille and translated in English. Louisiana Public Affairs Office 6400 St. Claude Ave. New Orleans, LA 70117 Contact Us. Utilize the remote ID card processing option. For a new spouse the marriage certificate, drivers license or other photo ID, a birth certificate, and social security card are needed. New ID cards can be reissued once the social security card is updated with the new last name. Wed - 7:30 am - 2 pm. E-5 and below" as walk-ins can exceed one-two hours at any given time. Customer Service: 99FSS.FSPS.CustomerSupport@us.af.mil He answered my questions and was extremely helpful . Thank you for taking the time to rate us and provide us with your comments and suggestions. Please leave your name when submitting a dissatisfied comment so we can communicate professionally about your service. For children 21 to 26 who are not married or covered by an employee sponsored health plan. Monday-Thursday,7:30 a.m. to 3 p.m.& Friday,7:30 a.m. to noon, ADDRESS: Way better alternative than the one on Corinne Dr. 0800-1600, Fri. 0800-1600, ALL ID CARD SEEKERS: The IDCC supervisor has the ultimate decision to close without prior notice. Key things to know beforeyou visit the MCAS Miramar ID Center. Expiring or expiredCAC (must have two forms of other valid ID Unexpired with Photo e.g. For CAC, DEERS and ID Cards (Not Passports), Hours of Operation It does not apply to identity documentation. All CAC Pin Resets on Camp Lejeune are conducted at JRRRC. For website assistance, please contact webmaster@nellislife.com. UNIFORMED PERSONNEL ARE A PRIORITY FOR ANY WALK-INS. Active duty Service members and their eligible dependents may present a State driver's license with no expiration date. How to Update DEERS Adding or Removing Family Members Only sponsors can add or remove family members: Go to a local ID card office. Both locations are open Mondaythrough Friday from 7:30 a.m. to 3:15p.m. Provide assistance to active duty personnel within Headquarters Battalion and civil service personnel APF or NAF assigned to MAGTFTC. Identification - Previous AFID card which is surrendered when a new one is issued. Spouse:Marriage Certificate, Birth Certificate, Social Security Card and current photo ID. All customers needing a CAC or ID card issued to them are required to bring in two valid form of identification, preferably a federal, state, or local government ID, a drivers license, a valid passport, a birth certificate, or social security card. DEERS/RAPIDS maintains personnel and benefits information for active retired and reserve uniformed service personnel, DOD civil service personnel, DOD contractors requiring logical access and. DMDC Information Fax Numbers: 800-336-4416 and 502-335-9980. Among its many roles, DMDC is: The leader in joint information sharing and support on DoD human resource issues. Please ensure you bring the child(ren)'s original Birth Certificate and Social Security Card (cannot be laminated). The military ID card will authorize the dependant Medical Coverage it will NOT authorize Commissary, Base Exchange or Military Warfare and Recreation (MWR) base privileges. ID Card Office Locator & Appointments Hours of Operation: Mon-Fri 0730-1600. 59 are: The IDCC will take the last customer at 3:15p.m. and the front door will be locked at 3:30p.m. pending anyunusual circumstances and approvalby a Supervisor/SSM. Appointments can be scheduled by phone or online at: https://idco.dmdc.osd.mil/idco/#/locator After you book your appointment, you will receive an email with your confirmation number and a list of conditions for attaining your ID card. JBSA-Lackland: 1561 Stewart Street Stepchild: the Marriage Cert. Bldg 409 - 7:30 a.m. to3:40 p.m.weekdays Passports: 99FSS.FSPS.Passports@us.af.mil Operational Sponsor (OpSonsor) for the Twentynine Palms Individual Mobilization Augmentee (IMA) Detachment and administrative support for Active Duty for Operational Support (ADOS) orders and Reserve Marines. US Coast Guard: (refer to AFI 36-3026 IP, pages 177-178). Contractor Employees that have enrolled and are entered into DEERS should still call to verify DEERS enrollment at 1-800-538-9552, Option 3. Closed on federal holidays/holiday liberty periods, Emergency:Command Duty Officer, Bldg. M, T, TH, F 0800-1500 Wednesday 0800-1100 by appointment. **Please do not contact us to check the status of your card until 14 business days have passed. For a list of acceptable forms of identification, please view the Identity Source Documents listed onright of this website. Family members can update contact information after they're registered in DEERS. - Please provide a copy of your retirement orders or DD214 if your duty status is changing from active duty to retired. The minimum age for children to receive an ID card is age 10. ALL Sponsors, Spouses, and Dependent Children OVER 18 must have two UNEXPIRED forms of ID to receive a new ID card. I left a voice message 2 days ago and have not received a return call, as your recorded message says a caller would. Requirements for DEERS Enrollment and IDC Issuance. Your patience is greatly appreciated. Available Appointments Contact information includes your address, email addresses or phone number (s). For more information concerning the Stone Bay IDCC, please call 910-440-0158/2061. 0730-1530, Fri. 0730-1530, US Army (Los Alamitos) 4235 Yorktown Ave, Bldg 18, Los Alamitos, CA 90720, Phone: (562)-795-1172 Hours: Mon. Appointments can only be made online at:https://idco.dmdc.osd.mil/idco/. Go to the RAPIDS Appointment Scheduler Website by clicking on Link below, or by going to www.Google.Com then typing: RAPIDS Appointment Scheduler in the search box.