If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. Now, if you log back into your account, assuming its still there without any restrictions imposed, you should be able to log in to your account successfully. Select the Time range (Id suggest you choose All time). I can sign into outlook just fine using my work domain email, but it wont work through power automate. If you have Microsoft 365 for Business Basic, you wont have any Office applications to install. If this situation arises, use the primary User ID instead of the additional address. my email address is - ***removed*** ***Personal information deleted by the moderator. In a world where businesses are embracing technology more than ever, it's essential you understand the tech you're using. Enter a different account or get Microsoft O365 accounts conflict with Microsoft regular accounts? We won't spam you. If you have forgotten your username, or you get a message from Microsoft that says that account doesn't exist, use our automated self-help to help you recover your username, and connect you to a support agent if necessary. Microsoft account does not exist error The User ID you entered does not exist, Outlook email doesnt exist Outlook says my account doesnt exist, Microsoft account not recognized Microsoft account doesnt exist but it does. If you are still having issues, try to clear the cached data again; this will help resolve the That Microsoft account doesnt exist error. You may be mistyping the email address. I have a small business and I set up the network a few years ago. I know the account is valid because it is the same one I am using in this forum. Below is a more in-depth guide on how to clear cached data on Google Chrome; I have included screenshots for visual context just in case some of the illustrated steps require more of a visual perspective in the form of images. If the tweaks earlier mentioned do not solve the sign-in problem, the issue might have to be reported to Microsoft. Now click on "Azure Active directory" you may need to click on "Show all.". I register with my organization email but when i try to log in its showing That Microsoft account doesn't exist. By the way, I have no idea what I'm supposed to enter in the "Tags" field below. Normal accounts can be used for logging in for one or more services, such as Outlook or Microsoft365. If your Microsoft account doesn't exist but it does, you might be permanently locked out. Activation error That Microsoft account doesn't exist - Office Situation: user was signed into the PC with a local user account, created separately from the original @harsh.com .com account, and signed in to M365 w/Microsoft account, but somehow the pesky @harsh.com .com account was present, too. Trying to login to Microsoft can get into a strange loop being told "there's already an account" but then "That Microsoft account doesn't exist." for the same address! When i got to the part when it asks me to sign into my Microsoft Account, I try to sign in & it says that my account doesn't exist. Microsoft Outlook allows you to create an alias for your email account.It is helpful if you do . I am not using Outlook anymoreOn Mac the Search function also was not working. Is it correct to use "the" before "materials used in making buildings are"? We needed to join to the domain, first. So, you might need to create a new Microsoft account. Microsoft Office upcoming support end datechecklist. In this case, I would like to suggest you to log into Office.com with the corresponding account by using browser, and check if it can be accessed correctly. Specific Office networks may not allow access to accounts from unmanaged or unenrolled devices; read through to see how you can enroll your device and resolve the error of That Microsoft account doesnt exist.. Making statements based on opinion; back them up with references or personal experience. How did you reverse your original choice? Click on More options, illustrated by three dots. If not, select the checkbox next to the device. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Has 90% of ice around Antarctica disappeared in less than a decade? What is the point of Thrower's Bandolier? If its you, go back and sign in. Portal.office.com is for work/school email Login.live.com is for personal Microsoft accounts Login.microsoft.com works for both. However, remember to check your account to ensure you are using the correct login details, especially the email address directly linked to your account. So freaking annoying. You will have to use the original account id. If the user ID you entered does not exist anymore, you might also be trying to use it for the wrong type of account, so we advise extra caution. After the Microsoft account ID registration is completed, you can try to log in again, and the Microsoft account does not exist error should be gone. Microsoft | Login Attempt logging in with the primary Microsoft ID. Replied on March 4, 2023. It only takes a minute to sign up. As Windows says during config 'One account for everything' That is no longer true, I have to jump trough hoops and create a 'personal' account meaning that I'm acting in the name of the user which I really don't like but it was totally fine for a professional account. My Microsoft account got hacked and they changed my username and password.now it says my account doesn't - Answered by a verified Microsoft Office Technician Usually this error appears because of a simple typo. It is helpful if you do not have a good-looking email ID, and want to use it for professional work. Instruction to join Azure AD after Windows is already installed are at, Windows 10 doesn't recognize a Microsoft account, docs.microsoft.com/en-us/azure/active-directory/user-help/, How Intuit democratizes AI development across teams through reusability. All kinds of mismatches or incorrect inputs can also lead to Microsoft saying that the user does not exist, even if it actually does, or at least it did at some point in time. Now click on a user account. Every systematic "solution" they come up with is absolutely useless and then leads me to a point where is says my problem is worthy of contacting a Microsoft employee. If you are prompted for a product key, see Where to enter your Office product key. Go to Microsoft Certification Dashboard. Also, a user needs to request a reset of the primary account, not the additional e-mail address. That Microsoft personal account doesnt exist. Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. Another method would be to open any Office 2016 or 2019 app and create a new document. From there, click on "Users.". If you previously set up security info on your Microsoft account, you can use this option to retrieve your username. The User can sign into power apps fine,The problem comes when they need to sign into the app. In-depth step by step guide [with screenshots] Check device enrolment. I do not know how they are translated in English it was something like "experience online content". If you have a different edition or version installed on your device, run the SaRA package to uninstall Office. Tip:Ifthe verification code didnt arrive, readTroubleshooting verification code issues. The error message isnt well worded heres better text . How to overcome the "That Microsoft account doesn't exist" error I'm just trying to play some minecraft. Windows 11 how to upgrade. When I unpack a new unit, I have to start it off with that personal MICROSOFT account which is different from the work-related Microsoft 365 account. However, double-check your account to ensure youre using the correct login information, particularly the email address associated with your account. If you are trying to sign-in after a long time, then it is possible your account has been deactivated or even deleted. Earlier today, that same email address was used to log into that same machine, but with no local admin account present at that point. If there is no doubt as to using the right details and sign in remains impossible, then a reset is what should come next. That Microsoft account doesn't exist. A Microsoft subscriber may be prompted to try a different email address or register a new one and try again. You can use Office Online apps at https://office.com. I can login into VSTS with my personal Hotmail account but when I try with my works account it returns "That Microsoft account doesn't exist. Connect and share knowledge within a single location that is structured and easy to search. Ensure that your Username and ID actually exist. @LukePuplett: by triggering a re-install of Window. The email or username you entered does not exist. Has Microsoft created Schrdingers Login where the customer is in a paradox of quantum superposition? Remember, if that fixes it, you can always add the account back in later. Look up your username using your security contact phone number or email address. rev2023.3.3.43278. Microsoft apparently expects their customers to understand the distinction by mental telepathy! Copyright 2023 The Windows ClubFreeware Releases from TheWindowsClubFree Windows Software Downloads, Download PC Repair Tool to quickly find & fix Windows errors automatically, Account verification system is having trouble [Fixed], Microsoft not sending verification code SMS text, Problems connecting your Google account to the Microsoft Cloud, Microsoft adds the new AI-powered Bing to the Windows 11 Taskbar, New Bing arrives on Bing and Edge Mobile apps and Skype. He has work experience as a Database and Microsoft.NET Developer. Copyright Windows Report 2023. 03-22-2022 03:50 PM. How do I align things in the following tabular environment? And no, I am not going to spend hours first trying this ridiculous fix, then that, than another. hi@Tshaw are you using Outlook or Outlook Office 365 action? Hi so i restarted my HP laptop and i'm setting it up. Restart the device, and install from https://portal.office.com/account to get the correct version. That Microsoft account doesn't exist. To check if the account is still active, visit the Live, Outlook, and Hotmail web pages depending on the type of Microsoft account that you used, and try logging in with the associated username and password. Identify those arcade games from a 1983 Brazilian music video. If these steps didn't work, or you have other account sign in issues, use our Sign In Helper tool below:Start, Help with the Microsoft account recovery form, Help with account sign in verification codes, Accessing the account of someone who has died, Finding product keys forWindowsandOffice, Help with a work or school account password, I need to talk to acustomer support agent. Once the steps above have been applied, you will have successfully cleared the cached data in your Chrome browser; when you delete the cached data in Chrome, you subjectively remove any unnecessary scripts and start from a clean slate. Why does it say "Your Microsoft account does not exist"? - MUO